Full payment for your hire order is required prior to delivery or upon your collection from our warehouse.
Do I need to pay a deposit?
Certain items may incur a deposit upon confirmation of your booking. These items are clearly noted on your order. Your event consultant will discuss this with you at the time of booking.
Are there any additional charges?
Your quote will have all listed hire charges.
Can I collect from you?
Approved equipment may be collected from our main warehouse at 23 Archimedes Pl, Muarrie.
Do you deliver?
Event Rentals prides itself in having the largest available fleet of vehicles for a Party Hire company in South East Queensland. Some items, such as Pavilion marquees, stages and skid toilets an only be delivered by our experienced team to ensure safety and correct installation. Delivery charges apply and are calculated on distance from our warehouse and size of order.
Do you only deliver in your operating hours?
We can delivery 365 days a year, however additional charges apply for transport outside of our operating hours, extra crew or time/ access constraints.
Do I need to be home when you deliver?
As long as we have full access to your front yard and you have a secure spot for us to leave your items we are happy to deliver when you are not home. We request that you leave your items in the exact same spot for collection.
How long is my hire for?
Our pricing is based on a 1-4 day hire period. This includes over a full weekend to give you adequate time to set up your event. Need longer? Talk to one of our event consultants for a quote to suit your event.
Is set up of the items included in the cost?
The installation of all marquees, fencing, toilets and flooring is included in their cost. Whilst our crew will endeavour to deliver all other items to a convenient position for you, set up of other items in not included in their cost.
What if I am not familiar with the equipment?
Our team can provide you with guidance on the most suitable items for your event and how to operate them safely.
What if Event Rentals doesn’t have what I need?
If the item is not listed, give us a call anyway. New equipment is continuously being added to our range. We can always obtain equipment from our other branches or find it for you from our contacts in the hire industry. Prior notice is essential for special items.
What sized marquee do I need?
Event Rentals has marquees to suit just about any event with any number of guests. The size marquee you will need for your event will vary depending on many factors. Before talking to one of our event consultants its best to have a good idea of:
Your style of event: sit down meals, cocktail party, trade show.
What you would like to put under the marquee: tables and chairs, dancefloor, band or entertainment, bar space
How many people will be at your event
How large is the space where the marquee will be installed (measurements are always handy)
How many toilets do I need for my event?
Local councils provide comprehensive guidelines regarding the number of toilet stations that are required for public events. These guidelines can be found here. Our event consultants can guide you on your toilet needs for smaller and private events.
How many people can I seat at a table?
Event Rentals has a number of table sizes, available in round or rectangular, to suit your event. The number of guests that can be seated will depend on your place settings and the size of the crockery that you choose.
The maximum recommended for each table is:
1.8m round table seats up to 10 people
1.2m round table seats up to 6 people
0.95m round table seats up to 4 people
2.4m banquet table seats up to 10 people
2.4m rectangular table seats up to 10 people
1.8m rectangular table seats up to 8 people
0.85m square table seats up to 4 people
How many glasses will I need for my event?
If you are setting your table with glasses it is easy to work out the right number but always allow a few extra as spares. For cocktail functions it can be a bit more complex. How many glasses you require will depend on how many you are prepared to wash during the function, what drinks are you serving. We suggest allowing for 2 drinks per person for the first hour and around 1 for every hour after that. This means that for a 3-hour cocktail party for 50 guests you will serve around 150-200 drinks.
Do I need to clean the equipment prior to return?
Our warehouse crew pride themselves on ensuring all our equipment is cleaned to the highest standard for your event. We ask that all cutlery, crockery and glass ware are rinsed and returned free from food scraps and liquid. We also ask that all cooking equipment is empty and wiped free of food spills.
What happens if I lose or damage an item?
Once you have received the hire item, it becomes your responsibility. If lost or damaged you are responsible for the costs associated with repair or replacement. If you are concerned about an items please inform our driver upon delivery or contact our office immediately.
What happens if the equipment breaks down?
If the break down occurs during our operating hours we will repair or replace the item. If you need After Hours Service please call us and leave a message if needed with your Name, Location, Equipment Issue.
want get a quote ?
Check out the catalogue, give us as many details as possible and we will get back to you ASAP.
Email us at : sales@eventrentals.com.au/
frequently asked questions
frequently asked questions
What are the terms and conditions of hire?
Conditions of hire, click HERE
When do I pay for my order?
Full payment for your hire order is required prior to delivery or upon your collection from our warehouse.
Do I need to pay a deposit?
Certain items may incur a deposit upon confirmation of your booking. These items are clearly noted on your order. Your event consultant will discuss this with you at the time of booking.
Are there any additional charges?
Your quote will have all listed hire charges.
Can I collect from you?
Approved equipment may be collected from our main warehouse at 23 Archimedes Pl, Muarrie.
Do you deliver?
Event Rentals prides itself in having the largest available fleet of vehicles for a Party Hire company in South East Queensland. Some items, such as Pavilion marquees, stages and skid toilets an only be delivered by our experienced team to ensure safety and correct installation. Delivery charges apply and are calculated on distance from our warehouse and size of order.
Do you only deliver in your operating hours?
We can delivery 365 days a year, however additional charges apply for transport outside of our operating hours, extra crew or time/ access constraints.
Do I need to be home when you deliver?
As long as we have full access to your front yard and you have a secure spot for us to leave your items we are happy to deliver when you are not home. We request that you leave your items in the exact same spot for collection.
How long is my hire for?
Our pricing is based on a 1-4 day hire period. This includes over a full weekend to give you adequate time to set up your event. Need longer? Talk to one of our event consultants for a quote to suit your event.
Is set up of the items included in the cost?
The installation of all marquees, fencing, toilets and flooring is included in their cost. Whilst our crew will endeavour to deliver all other items to a convenient position for you, set up of other items in not included in their cost.
What if I am not familiar with the equipment?
Our team can provide you with guidance on the most suitable items for your event and how to operate them safely.
What if Event Rentals doesn’t have what I need?
If the item is not listed, give us a call anyway. New equipment is continuously being added to our range. We can always obtain equipment from our other branches or find it for you from our contacts in the hire industry. Prior notice is essential for special items.
What sized marquee do I need?
Event Rentals has marquees to suit just about any event with any number of guests. The size marquee you will need for your event will vary depending on many factors. Before talking to one of our event consultants its best to have a good idea of:
How many toilets do I need for my event?
Local councils provide comprehensive guidelines regarding the number of toilet stations that are required for public events. These guidelines can be found here. Our event consultants can guide you on your toilet needs for smaller and private events.
How many people can I seat at a table?
Event Rentals has a number of table sizes, available in round or rectangular, to suit your event. The number of guests that can be seated will depend on your place settings and the size of the crockery that you choose.
The maximum recommended for each table is:
How many glasses will I need for my event?
If you are setting your table with glasses it is easy to work out the right number but always allow a few extra as spares. For cocktail functions it can be a bit more complex. How many glasses you require will depend on how many you are prepared to wash during the function, what drinks are you serving. We suggest allowing for 2 drinks per person for the first hour and around 1 for every hour after that. This means that for a 3-hour cocktail party for 50 guests you will serve around 150-200 drinks.
Do I need to clean the equipment prior to return?
Our warehouse crew pride themselves on ensuring all our equipment is cleaned to the highest standard for your event. We ask that all cutlery, crockery and glass ware are rinsed and returned free from food scraps and liquid. We also ask that all cooking equipment is empty and wiped free of food spills.
What happens if I lose or damage an item?
Once you have received the hire item, it becomes your responsibility. If lost or damaged you are responsible for the costs associated with repair or replacement. If you are concerned about an items please inform our driver upon delivery or contact our office immediately.
What happens if the equipment breaks down?
If the break down occurs during our operating hours we will repair or replace the item. If you need After Hours Service please call us and leave a message if needed with your Name, Location, Equipment Issue.
want get a quote ?
Check out the catalogue, give us as many details as possible and we will get back to you ASAP.
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