frequently asked questions

Q

How many glasses will I need for my event?

If you are setting your table with glasses it is easy to work out the right number but always allow a few extra as spares. For cocktail functions it can be a bit more complex. How many glasses you require will depend on how many you are prepared to wash during the function, what drinks are you serving.  We suggest allowing for 2 drinks per person for the first hour and around 1 for every hour after that. This means that for a 3-hour cocktail party for 50 guests you will serve around 150-200 drinks.

Q

How many people can I seat at a table?

Event Rentals has a number of table sizes, available in round or rectangular, to suit your event.  The number of guests that can be seated will depend on your place settings and the size of the crockery that you choose.

The maximum recommended for each table is:

  • 1.8m round table seats up to 10 people
  • 1.2m round table seats up to 6 people
  • 0.95m round table seats  up to 4 people
  • 2.4m banquet table seats up to 10 people
  • 2.4m rectangular table seats up to 10 people
  • 1.8m rectangular table seats up to 8 people
  • 0.85m square table seats up to 4 people

Q

How many toilets do I need for my event?

Local councils provide comprehensive guidelines regarding the number of toilet stations that are required for public events.  These guidelines can be found here.  Our event consultants can guide you on your toilet needs for smaller and private events.

Q

What sized marquee do I need?

Event Rentals has marquees to suit just about any event with any number of guests. The size marquee you will need for your event will vary depending on many factors. Before talking to one of our event consultants its best to have a good idea of:

  • Your style of event: sit down meals, cocktail party, trade show.
  • What you would like to put under the marquee: tables and chairs, dancefloor, band or entertainment, bar space
  • How many people will be at your event
  • How large is the space where the marquee will be installed (measurements are always handy)
Q

Are there any additional charges that I should know about?

No, our quoted pricing includes GST and all warehouse fees.

Q

When do I pay for my order?

Full payment for your hire order is required prior to delivery or upon your collection from our warehouse. We accept credit card, direct deposit, cash or business cheques.

Q

Do I need to pay a deposit?

Certain items may incur a deposit upon confirmation of your booking. These items are clearly noted on our website. Note that some events may also require a deposit upon confirmation of hire. Your event consultant will discuss this with you at the time of booking.

Q

What if I am not familiar with the equipment?

Our team will provide you with guidance on the most suitable items for your event and how to operate them safely. We also provide user guides for some equipment.

Q

What happens if the equipment breaks down?

If the break down occurs during our normal hours we will repair or replace the item straight away. Our emergency after-hours contact is Jason – 0413 944 783

Q

What if Event Rentals doesn’t have what I need?

If the item is not listed, give us a call anyway. New equipment is continuously being added to our range. We can always obtain equipment from our other branches or find it for you from our contacts in the hire industry. Prior notice is essential for special items.

Q

What happens if I lose or damage an item?

Once you have received the hire item, its well-being becomes your responsibility. If lost or damaged you are responsible for the costs associated with repair or replacement. If you are concerned about an items please inform our driver upon delivery or contact our office immediately.

Q

Do I need to clean the equipment prior to return?

Our warehouse crew pride themselves on ensuring all our equipment is cleaned to the highest standard for your event. We ask that all cutlery, crockery and glass ware are rinsed and returned free from food scraps and liquid. We also ask that all cooking equipment is empty and wiped free of food spills.

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