Are there any additional charges?

Your quote will include all hire charges. However, delivery fees are calculated based on distance from our warehouse and the size of the order. Additional charges may apply for after-hours delivery, extra crew, or specific time/access constraints.

Can I collect items myself?

Yes, approved equipment can be collected from our main warehouse at 23 Archimedes Pl, Murarrie. This is a great option for smaller orders or trailer-mounted portable toilets.

Yes, Event Rentals has one of the largest delivery fleets in Southeast Queensland with delivery/collection available 7 days a week. Some items, like pavilions, stages, and skid toilets, require professional delivery and installation for safety.

Do I need to be home for delivery?

No, as long as we have full access to your property and a secure location to leave the items. Please ensure the same spot is used for collection.

Do you offer delivery outside operating hours?

Yes, we deliver 365 days a year, including outside standard operating hours. Additional charges may apply for after-hours transport.

Do I need to pay a deposit?

Certain items may require a deposit upon booking. Your event consultant will discuss this with you during the booking process.

Do I need to clean the equipment before returning it?

We ask that all cutlery, crockery, and glassware be rinsed and free from food scraps. Cooking equipment should be wiped clean and free of food spills.

How long is the hire period?

Our standard hire period is 1–4 days, including over a full weekend. If you need more time, contact us for a custom quote.

How many toilets do I need for my event?

For private events, our consultants can recommend suitable options. For public events, local council guidelines outline the required number of toilet stations.

How many glasses will I need for my event?

For seated events, plan for one glass per guest per course, plus extras. For cocktail functions, estimate two drinks per person for the first hour and one drink per person for every hour after.

Is set-up included in the cost?

Installation is included for marquees, fencing, toilets, and flooring. For other items, set-up is not included but can be added for an additional labour charge.

What happens if I lose or damage an item?

Once the item is in your care, you are responsible for replacement or repair costs. Please notify us immediately if there is an issue.

What happens if the equipment breaks down?

During operating hours, we will repair or replace the item promptly. For after-hours issues, please call and leave a message with your name, location, and details of the equipment issue.

What if Event Rentals doesn’t have what I need?

If you don’t see an item listed, let us know. We can source equipment from our other branches or trusted industry contacts.

What if I’m not familiar with the equipment?

Our team can provide guidance on the most suitable items and instructions for safe operation.

What size marquee do I need?

The marquee size depends on your event type, number of guests, and overall layout. Consider what needs to fit under the marquee—such as tables, dancefloors, and entertainment—and the available space. Our consultants can help you find the perfect fit.

When do I pay for my order?

Full payment is required before delivery or upon collection from our warehouse.

Who are some of your major clients?

We proudly service Riverstage, Sirromet, Suncorp Stadium, RNA, and other large venues, providing professional and reliable event hire services.

Servicing Brisbane and the wider region, across South East QLD and Northern NSW

Call for your Event Rentals: 1300 421 114

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Our experienced team is ready to bring your event to life. Event Rentals office and depot is open 7:00 am - 4:30pm Monday-Friday (closed public holidays). Deliveries available for your event 7 days.

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1300 421 114

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23 Archimedes Place, Murarrie QLD 4172

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